Frequently Asked Questions

What hosting services does LKHoster offer?

LKHoster offers Linux web hosting, Shared Hosting, WordPress Hosting, Reseller Hosting, Master Reseller, Alpha Reseller, Cloud VPS and Windows RDP services.

How long does hosting activation take?

Activation time depends on the service. Standard hosting is generally provisioned after successful order and payment processing, while VPS or other manually reviewed services may require additional setup time.

Can LKHoster help move my existing website?

Migration assistance may be available depending on the website, hosting platform and account type. Contact support before starting the migration so the requirements can be reviewed.

How do I register a domain with LKHoster?

Use the Domain Registration page to search for your preferred domain. If it is available, continue to the LKHoster client area to complete registration.

How do I renew my domain?

Login to the LKHoster client area, open your domains and use the available renewal option before the domain expires.

What do I need to transfer a domain?

Most domain transfers require the domain to be unlocked and an EPP/Auth code from the current registrar. Requirements can vary by domain extension.

What is an EPP or Auth code?

An EPP/Auth code is a transfer authorization code issued by the current registrar. It is commonly required when moving a domain to another registrar.

What is the difference between VPS and Windows RDP?

A VPS provides virtual server resources for running applications and services. Windows RDP provides remote access to a Windows desktop environment. The right choice depends on the level of control and usage you need.

Can I access Windows RDP from a mobile device?

You can use a compatible Remote Desktop client from supported mobile devices. Actual usability depends on your device, connection and the RDP plan.

Where can I view my invoices?

Login to the LKHoster client area to view your invoices, payment status and service-related billing information.

What happens if I do not renew a service?

Expired or unpaid services may become suspended or terminated according to the applicable service and billing terms. Renew important services before expiry.

Where do I manage my LKHoster services?

Use the LKHoster client area to manage active services, domains, invoices, account information and support tickets.

I forgot my client area password. What should I do?

Use the password reset option on the LKHoster client area login page. If you still cannot access your account, contact support for assistance.

How can I contact LKHoster support?

You can contact LKHoster through the support ticket system, WhatsApp Support, Telegram or email. For technical issues requiring account review, a support ticket is recommended.

What information should I provide when reporting a problem?

Include the affected service or domain, the exact error message, when the issue started and any troubleshooting already attempted.