Our Terms

TERMS OF SERVICE

Please Read The Following Term of Service before using our services

General Terms :

  1. Prices of our products can be viewed at https://www.lkhoster.com or https://lkhoster.com
  2. Acceptable Payment Methods are provided by their official websites.
  3. All Invoices are generated 10 days before the payment date, if you failed to pay the invoice till payment date then it may cause suspension or termination of your service.
  4. Free Migration is possible only via cPanel to cPanel.

Funds/Credits :

  1. Funds and credits are non refundable

Refund Policy :

  1. We provide 7 Days Money Back Guarantee Within Our Shared Hosting, Offshore DMCA Ignored Hosting and Reseller Hosting services.
  2. Refund Policy is not valid on Renewals.
  3. If your Account or Service is suspended or terminated due to TOS violation then you’re not eligible for refund.
  4. No Refund On : Dedicated Servers, VPS and Domains
  5. If You’re having issue and you’re not satisfied with our services and you want a refund then you must explain what is wrong with hosting and why you’re not satisfied, if our team found that there is no issue in hosting and our services then refund wouldn’t be provided.
  6. Services which are suspended or terminated for mass mailing, email spam, email abuse aren’t applicable for refund.

Disk Space :

  • Per our policies, at least 90% of your web pages (asp, php, html etc.) must be ‘Linked’ with files (.GIF, .JPEG, etc.) stored in our server.Web sites containing no HTML documents or having a large number of unlinked files are subject to deletion of files or account cancellation without prior notice. Downloading websites like music/media/mp4/movies/softwares etc is prohibited in Linux shared hosting and Linux Reseller hosting plans.

Adult Content Policy :

  1. We have Zero Tolerance Spam Policy. We do not allow adult contents such as pornography and nudity.
  2. We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. “Safe lists” and “double opt-in” will be treated as spam. Any user who sends out spam will have their account terminated with or without notice. No refunds will be given.
  3. Mailing Policy and Limits: Sending Bulk mails are not allowed on our server,Per cPanel account can send 100 Mails. If any accounts seems to be spamming it will be suspended with or without any notice(Only for shared & reseller) .

Prohibited / Unacceptable Content :

  • Per our policies, we do not allow these things in our hosting : IRS, Proxy Scripts , Downloading websites like music/media/mp4/movies/softwares etc is prohibited in Linux shared hosting and Linux Reseller hosting plans , torrents contents , Starting background processes on shared servers , Warez, hacking tools, exploits , Sites promoting illegal activities , Hacker focused sites , Mass Mailing , Bulk Mailing , Email spamming , email abuse.

Resources Usage Policy

  • Our Default Limits are :-
  •  
    CPU Usage :- 100 %
  •  
    Physical Memory ( RAM ) :- 1 GB
  •  
    I/O Usage :- 1MB/s
  •  
    IOPS :- 1,024
  •  
    Number of Process :- 100
  •  
    Entry Proess :- 20
  • If any of your account or your clients account exceed these limits then we can suspend your or your clients account by informing you via email or whatsapp. In most cases , we first contact you and say to optimise your site to decrease resources usage

Data Safety/Backup :

  1. In our Shared Hosting Service, we take regular weekly backups to avoid any type of risk. We take backup of every account on every friday.
  2. For VPS or Dedicated Server, your data is your responsibility you have to always take backup of your data.

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